Engagement, feedback and appreciation

Manage employee feedback, surveys and recognition

Bring feedback, appreciation, pulse surveys, one-to-one check-ins, HR requests and grievances into structured channels with a clear owner and follow-up.

Best for: HR leaders and people managers who need earlier, structured signals about morale, support and retention risk.

Feedbackemployee voices and feedback
Pulse surveyswith anonymity
Helpdeskfor every HR request
A workplace team having an open and positive employee engagement conversation
Problems solved

Make listening part of regular management work

Solve three gaps that hide employee risk: feedback trapped in informal conversations, recognition that depends on individual managers, and grievances or HR requests with no visible owner or follow-up.

Illustration of employee feedback being collected, routed and followed up

Employee Voices and Feedback

Listen to employee feedback and their concerns and voices in time to improve engagement and culture

Illustration of appreciation being given, recorded and shared

Appreciation and vibes

Peer and manager recognition that is visible, specific and recorded, not lost in a chat thread.

Illustration of anonymous pulse survey responses flowing into segmented results

Pulse surveys

Short, frequent surveys with anonymity options and results segmented by department, tenure or manager.

Illustration of a confidential grievance being routed to an owner and resolved

Grievance reporting

A confidential channel with assigned owners, status and resolution history.

Illustration of an employee helpdesk request being categorized, assigned and closed

Employee helpdesk

HR requests raised, routed and closed with a record, instead of arriving as personal messages.

Illustration of a notice being published to web and mobile with read visibility

Notices and messages

Reach everyone or a specific group on web and mobile, with read visibility.

How it works

Turning signal into action

01

Ask regularly

Run short pulse surveys and track participation and issues over time.

02

Listen to concerns

Listen to employee concerns and feedback and act upon them.

03

Route what needs owning

Grievances and helpdesk requests get an owner, a status and a resolution.

04

Act on the pattern

Results by department, manager and tenure show where to intervene.

Better together

Connected to the workflows before and after it

Performance 1-on-1s that feed the review Executive intelligence Attrition and engagement trends Core HR Self service on web and mobile

Engagement, performance and HR data in one place means a drop in a team's pulse score can be read alongside workload, attrition and review outcomes.

100Kemployees onboarded
500+enterprises supported
Risk reduction and buying guidance

Know what is controlled and what rollout requires

Controls and responsibilities

Protect employee voice while keeping action accountable

Role-based visibility, configurable anonymity and controlled case ownership help protect sensitive feedback. Status history, escalation and audit trails show who saw a concern, what action followed and when it was closed.

Plan your rollout

Begin with the listening channels your workforce will use

Start with pulse surveys, appreciation, feedback or the HR helpdesk, then add other channels. Setup covers question templates, anonymity rules, service categories, owners, escalation routes and manager access.

FAQ

Questions about employee engagement

Answers about manage employee feedback, surveys and recognition, setup and connected workflows. 

Are pulse survey responses anonymous?

Surveys can be configured with anonymity so employees answer honestly, while results remain segmentable by group rather than by individual.

What is the difference between engagement and performance in RigoHR?

Performance measures outcomes against goals and competencies. Engagement captures how people are experiencing work, through check-ins, appreciation, surveys and grievances.

Can employees raise HR requests?

Yes. The employee helpdesk routes requests to the right owner with a status and a record of resolution.

Talk to sales

Stay ahead of the curve with RigoHR

Request a free demo and we will show you how RigoHR fits your policies, your payroll and your headcount.